Face to
Face: Strategies for Effective
Consumer Health Communication

8:00 am - 12:00 noon
4 contact hours
Instructor: Michele Spatz (Planetree Health Resource Center):
Focus on the communication dynamics of providing health information to consumers. Interactive exercises and discussion will teach you to handle problem patrons and respond to ethical dilemmas in the health information setting.
Benchmarking: A Practical Approach
Cancelled
8:00 am - 12:00 noon
4 contact hours
Instructors: Bernie Todd Smith (ViaHealth Rochester General Hosp.), Jacque Donaldson Doyle (Banner Health System, Phoenix).
Increase your skills and confidence in using benchmarking data. Describe the process of benchmarking, while exploring where health sciences librarians can find useful data. Identify how library benchmarking data is similar to and different from other health care benchmarking data. Discuss the value and applications of the MLA Benchmarking Network. Examine examples of benchmarking data used by other health sciences librarians and learn how to use data similarly.
SuperSearcher : Web Search Engines and Special Sites (hands on, offsite)
8:00 am - 12:00 noon
4 contact hours.
Instructor: Bryan Vogh (NN/LM).
Offsite Location: Scottsdale
Healthcare Osborn, IT Classroom in the 7300 Building. Please
click here for a campus
map.
Focuses on advanced search features and the cutting edge of searching. Participants will use search engines, compare the features and utility of each and develop search strategies that will increase the precision and scope of their searching. Students will have discussions, exercises and view short presentations. The class includes: discussions of web search engines, indexes and hybrids of the two, commercialism and how it influences searching and topics suggested by the participants.
"Ovid for the Clinical Patron:"
Making the Most of Your Training Time with Clinical Staff
1:00 - 5:00 pm
4 contact hours.
Instructors: Anne Gervais,
Training Manager, Ovid Technologies, Inc. and Fiona Wright, R.N.,
Product Manager, Ovid Technologies, Inc.
Focuses on information seeking behavior of the clinician and the Ovid resources appropriate during the clinical process. It will highlight features and products clinicians can use at the point of care, including evidence-based resources,
Ovid@Hand (used at point-of-care on a PDA - Personal Digital
Assistants) and fully integrated decision support software.
Teaching Internet Consumer Health to Health
Care Professionals (hands on, offsite)
1:00 - 5:00 pm
4 contact hours
Instructor: Kay Deeney (NN/LM).
Offsite Location: Scottsdale
Healthcare Osborn, IT Classroom in the 7300 Building. Please
click here for a campus
map.
Learn how to teach approaches to
Internet consumer health resources to health care professionals. Based
on the train-the-trainer model, this course prepares librarians to
teach: awareness of Websites that patients and their families may
bring to the health care professional and ways for health care
professionals to select Websites for their patients. Discover specific
consumer health databases, evaluation of Website resources, search
engines and email discussion lists, and personalize class design and
logistics.
8:00 am - 5:00 pm
8 contact hours
Instructor: Scott Garrison (University of North Carolina).
Experience the power of open-source digital library software on the Linux platform. Examples will include profile-based portals
(MyLibrary), indexing and abstracting (jake), and interlibrary loan (Prospero add-on to Ariel) and searching (SWISH-e). Learn the steps to implement these and other software packages. Students should leave this course armed with awareness of and strategies for applying inexpensive, open-source software, including how to sell their strategies to their administrations.
Law Reference for the Medical Librarian (hands on, offsite)
8:00 am - 12:00 noon
4 contact hours
Instructors: Sharon Blackburn (Texas Tech University Law Library), Eileen Cohen (University of New Mexico Law Library).
This course surveys the American legal system and provides insights and suggestions for locating federal and state legal documents and resources. Eileen Cohen will teach federal primary legal resources. Sharon Blackburn will teach state primary legal resources. Both will teach secondary sources and finding aids, and run through a sample legal research question. Participants will be able to identify and locate many common federal and state legal materials on the Internet.